Horse Tips Support

Talk To A Real Horse Racing Betting Specialist

Whether you're evaluating Horse Tips, integrating the race builder, or optimising an existing workflow, our team responds within 24 hours with expert guidance.

Send us a message

We reply within one business day.

Talk to the right team

Sales & Partnerships

partners@www.horsetips.ai

Technical Support

support@www.horsetips.ai

Live chat availability

Live chat is available weekdays from 9am – 6pm GMT directly inside the Horse Tips dashboard. For out of hours requests, drop us a note and the on-call analyst will follow up.

What you can do with AI chat:

Get instant answers to betting strategy questions
Receive help with account issues and managing your AI horse racing tips
Get guidance on using race builder and racing multiple features
Request technical support for platform issues
Access betting tips and AI prediction explanations
Dedicated Slack Connect channel for enterprise accounts
Emergency escalation available for uptime incidents

How we can help

Every conversation routes straight to a specialist. No generic call centres—just horse racing analysts, data scientists and integration engineers who know Horse Tips inside out.

Betting strategy

Optimise staking plans, race builders and markets for your audience.

Technical integration

Embed Horse Tips widgets, webhook setup, white-label configuration.

Data & analytics

Custom dashboards, cohort analysis, retention and ROI tracking.

Compliance

Responsible gambling guardrails, data privacy, security questionnaires.